Persistent phone scammers are deceiving LADWP customers into paying non-existent water and power bills with threats of immediate service shut off. Don’t fall victim to phone scammers posing as LADWP “collection” personnel.
- LADWP employees will NEVER ask for personal payment information over the telephone. They will never ask you to purchase pre-paid cash cards from a convenience store to pay your utility bill.
- Payment by telephone can ONLY happen through the Department’s voice automated payment system, not with live employees. LADWP personnel do not accept payment information verbally over the telephone.
- If you get a call asking for a cash card or credit card number or other personal financial information, hang up and call LAPD.
Safety and service excellence are of utmost importance to LADWP. Victimization of our customers will not be tolerated. Impostors can expect to be prosecuted to the fullest extent of the law. Read more »
Best Of Ongoing Collaboration Award presented to Valley Disaster Preparedness Team at Valley Alliance of Neighborhood Council’s (VANC) annual mixer held at Carla’s Café, CBS Studios, Studio City, CA, on Thursday, April 10, 2014
About 8 years ago, a small group of Neighborhood Council members passionate about emergency preparedness formed the North Valley Disaster Preparedness Team for the sole purpose of managing and presenting a Valley Disaster Preparedness Fair.
Their success has been phenomenal. Now in its 7th year, the group previously dropped the “North” from its name because there had been so much interest in Read more »
One of our stakeholders who lives in the El Oro Way neighborhood sent us these surveillance videos. Do you recognize any of these men? Contact our Public Safety Committee chair, Ray Pollok if you have any information.
Click the images below to watch the surveillance video clips of each theft.
Images of the two thieves