The Customer Resource Center is now open in Porter Ranch. This physical storefront which is ADA accessible and multilingual provides a one-stop portal of information for all members of the public. Several hundred residents per day have already utilized this resource. The SoCal Gas Company will be expanding this center with the space next door to accommodate growing requests.
Southern California Gas Company Customer Resource Center
19731 Rinaldi St.
Monday through Friday
10:00 am to 8:00 pm
To report a smell or potential gas leak, call the SoCal Gas Company at (800) 427-2200 and call the Air Quality Management District (AQMD) at (800) 288-7664 or go online: https://www.aqmd.gov/contact/
For residents who wish to relocate, the SoCal Gas Company is providing free, temporary housing accommodations, including locations that can accommodate residents with disabilities and people with access and functional needs. For residents with pets, the SoCal Gas Company has arranged pet-friendly locations. To receive temporary housing accommodations, call 877-238-9555.
If you feel you have suffered illness, harm or injury as a result of the Aliso Canyon Gas Leak incident, call the SoCal Gas Company Claims Department at 213-244-5151, or fill out the online form at https://www.socalgas.com/
For information on K-12 students and school related issues, please contact the Los Angeles Unified School District (LAUSD) and Local District Northwest at (818) 654-3600. You can also email your Local District Northwest Superintendent, Vivian Ekchian, directly at firstname.lastname@example.org.